top of page


Here are some common questions we receive about our services. If you don't see your question answered below, please don't hesitate to contact us.


Thank you for contacting us!



  • Can BookwithFay notarize documents outside of the state of North Carolina?
    No, at this time BookwithFay is only commissioned to service the state of North Carolina for notarial needs.
  • How much does notary service cost?
    Our pricing may vary depending on the type of document and additional services required. We offer competitive pricing and can provide you with an estimate once we have more information about your specific needs.
  • What documents can be notarized?
    Commonly notarized documents include wills, trusts, powers of attorney, contracts, affidavits, mortgage documents, adoption papers, and vehicle transfers. However, our notary services extend to a wide range of documents. Feel free to contact us for assistance with a specific document you need notarized.
  • Does BookwithFay offer travel insurance?
    Yes, we offer travel insurance options to help protect you from unexpected events that may disrupt your trip. Our travel insurance policies can cover trip cancellations, medical emergencies, lost luggage, and other potential issues.
  • How do I make payments for the travel services I book with BookwithFay?
    The specific payment options will be discussed during the booking process, and we will provide you with the necessary information to complete your payment securely.
  • How can I book a travel appointment?
    Please fill out our travel quote form: Once the form has been complete we will reach out to you and schedule a free 15 minute phone consultation.
  • Do I need to make an appointment for notary services?
    To guarantee availability, ensure prompt service and avoid potential wait times, we recommend scheduling an appointment in advance. Some appointments take less than 30 minutes others may take up to an hour or more.
  • What happens if there are travel restrictions or unforeseen circumstances that affect my trip?
    If there are travel restrictions or unforeseen circumstances, such as natural disasters or political unrest, that impact your trip, we will work closely with you to find alternative solutions. We will explore options for rescheduling, changing destinations, or obtaining refunds, depending on the specific situation.
  • Can BookwithFay help with both domestic and international travel arrangements?
    Yes, we specialize in both domestic and international travel. Whether you are planning a local trip or an overseas adventure, we have the knowledge and resources to assist you in making the necessary arrangements.
  • What identification is required to have a document notarized?
    To have a document notarized, you typically need to provide a valid government-issued identification card or passport. The identification must contain your photo, signature, and expiration date.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.


1710 East Franklin Street #1080 Chapel Hill, NC 27514

Tel: 408-909-2665

bottom of page